Reach our Richmond dispatch desk
Contact Us for Portable Toilet Rental in Richmond
The Richmond dispatch desk is answered from 8 AM to 6 PM weekdays. Call for a portable toilet or restroom trailer quote; same-day response on weekdays. For email quotes, use the form and expect a call back within the hour on the same day.
Phone, Email, Office Hours
For fastest service, call us directly at (804) 223-6885. The dispatcher checks the same calendar as the email queue, so either way puts you in front of the person who runs the trucks.
You can browse all portable toilet rental services on the home page before you dial to help the dispatcher. Options include a Standard Porta Potty, an ADA-Compliant Portable Toilet, or foot pump hand-washing stations with grey water containment and weekly servicing.
- Phone
- (804) 223-6885
- Address
- 5109-5111 Glen Alden Dr
Richmond, VA 23231 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Richmond metro and surrounding Richmond
Online Quote Form Response Time
We’ll email a flat rate within the hour on weekdays.
Form submission comes into the dispatcher during Richmond business hours. We usually ring you back inside 25 minutes on a weekday. Expect a quick checklist: site type, any ADA units you need, and how many stalls. If your schedule is tight we slide it to the front of the queue at no added cost.
Most Richmond callers want to walk through portable toilet rental rates before booking. We line out weekly and monthly ranges plus any trailer or delivery surcharge before any deposit is taken. See our rate page review portable toilet rental rates before booking.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours calls go straight to an operator who knows the route and the rig, not a menu tree. We keep vacuum pumper trucks staged and ready across Richmond and the surrounding counties. Storms, last-minute event surges, or a jobsite emergency—we move fast.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck rolls within hours.
Storm & Event Surge
We stage vacuum pumper trucks on weekend tipping routes and swap or refresh units same-day when crowds spike or storms knock them out.
Permitting Help
We can pull the paperwork and get the after-hours permit, ROW agreement, or county sign-off so your special event restroom doesn’t get held up.
Our workflow page walks through the portable toilet rental process from initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives at your Richmond site. After confirming your order, the dispatcher explains weekly servicing and delivery handoff details. The page also outlines routine maintenance between pump out visits. understand the portable toilet rental process to see how we handle placement, servicing, and removal of restroom units on the schedule we agree to.
Where We Deliver
We run every route out of Richmond and cover the full metro—Henrico, Chesterfield, Hanover, Petersburg, Ashland, and the counties beyond. same-day deliveries stay within a 45-mile radius of the city; anything farther gets a quote on request. Request pricing.
- Downtown Richmond
- Surrounding metro neighborhoods
- North Richmond corridor
- South Richmond corridor
- Richmond unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
we’ll need the number of units, the rental dates, whether you need ADA-compliant units, the surface where the units will sit, and whether it’s a jobsite or event setup when you call. we quote a rate, lock the delivery window, and email confirmation within minutes. Call (804) 223-6885
+ How quickly can a unit get to my site?
we place units the same day when orders come in before noon across the metro. outlying sites outside richmond itself usually receive next-day placement. restroom trailers require an extra day for leveling and setup before they’re ready for use. call (804) 223-6885.
+ Do you take credit cards over the phone?
we take credit cards over the phone and offer ACH or net‑30 invoicing for established trade accounts. our dispatcher emails a written confirmation before the truck rolls, then calls to confirm receipt the same day.
+ What if I need help understanding which unit fits my job?
On the first call the dispatcher walks you through four things: how many people will use the unit, how many weeks the rental runs, whether the placement needs ADA access, and whether the site is paved, gravel, or grass so we can decide between a skid-mounted base or ground-stake anchors. With that picture in hand we quote a weekly or monthly rate, lock in the delivery window, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge.
Ready to Book Your Richmond Delivery
We keep the next Richmond delivery window open if you call us now; drop-off the same day is often possible. Call (804) 223-6885.