Reach our Richmond dispatch desk
Contact Us for Portable Toilet Rental in Richmond
Our Richmond dispatch desk answers from 8 a.m. to 6 p.m. Monday through Friday for portable toilet or restroom trailer quotes. Call for the fastest path. Use the online form if you prefer; we’ll respond same-day on weekdays and cover the metro and surrounding communities.
Phone, Email, Office Hours
Fastest reach is the phone. Call (804) 223-6885 and the dispatcher answers live. Email goes to the same queue we track, so either path lands on the same person.
You can browse all portable toilet rental services on the home page before you dial. We offer Standard Porta Potty Rental, ADA-Compliant Portable Toilet units, and foot pump hand-washing stations with grey water containment. This helps our dispatcher manage your weekly servicing route more efficiently.
- Phone
- (804) 223-6885
- Address
- 5109-5111 Glen Alden Dr
Richmond, VA 23231 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Richmond metro and surrounding Richmond
Online Quote Form Response Time
We quote a flat rate and reserve your next-available unit within one business day. Call (804) 223-6885 to lock in pricing now.
On weekdays we reply within the hour. We’ll confirm site type, ADA needs, and unit count to lock delivery time. Need a rush slot on a Richmond job? We move tight schedules to the front of the queue at no extra cost.
Most Richmond callers want to review portable toilet rental rates before booking. We update our weekly and monthly ranges and add any trailer upcharge or delivery surcharge for your address before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
After-hours, weekend, and holiday calls connect live to our dispatcher, who assigns our vacuum pumper trucks and flatbeds with lift gates on the spot, factoring in real-time road and site conditions across Richmond and surrounding counties (804) 223-6885.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
We keep weekend tipping on call for sudden demand spikes and swap damaged units fast after storms to maintain reliable service without delay.
Permitting Help
We handle after-hours permitting coordination—special-event permits, ROW agreements, and county sign-offs—to keep your units on schedule with no last-minute delays.
Our workflow page walks through the portable toilet rental process from initial call through delivery. It covers the pre-delivery walk-through at your Richmond site, pump out schedule, holding tank service interval, and weekly servicing cadence. After confirming your order, the dispatcher explains the delivery handoff and routine visits. The page details what happens before the truck arrives—site prep, placement guidelines, and how we maintain units between pump out visits. understand the portable toilet rental process to see the full timeline.
Where We Deliver
We cover the Richmond metro—Richmond, Henrico, Chesterfield, Hanover, Mechanicsville, Ashland, Petersburg, Colonial Heights, and Dinwiddie—plus all suburbs and townships in between. same-day delivery within a 25-mile radius; beyond that, we quote on request. Pricing is available online for our service area. Call (804) 223-6885 for a price.
- Downtown Richmond
- Surrounding metro neighborhoods
- North Richmond corridor
- South Richmond corridor
- Richmond unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Make sure you have the unit count, drop-off and pick-up dates, whether you need ADA units, site surface, and whether it’s an event or jobsite ready. We’ll quote a rate, lock the window, and email the confirmation within minutes. Call (804) 223-6885 to lock it in.
+ How quickly can a unit get to my site?
Same-day delivery is typical for metro Richmond orders placed before noon. Sites outside the core metro go out the next day. Restroom trailers need an extra leveling day before placement, so factor that into your schedule.portapottycrewrichmond.com
+ Do you take credit cards over the phone?
we accept credit cards by phone or ACH, and invoice established trade accounts on net-30 terms. the dispatcher emails a written confirmation with the order details before the truck is dispatched.
+ What if I need help understanding which unit fits my job?
we quote based on headcount, rental length, ADA needs, and ground type—paved, gravel, or grass. we lock in delivery time, email confirmation, and prioritize tight job-site schedules at no extra charge. units go on skid-mounted bases with ground-stake anchors or ribbed HDPE panels on stable ground, with a freshwater bladder and grey water containment attached. on loose or sloped sites, we use the lift gate and crane sling with a reinforced hinge for safe placement. we service with a vacuum pumper truck and restock deodorizer pucks during each visit. call (804) 223-6885 to set up.
Ready to Book Your Richmond Delivery
We can usually drop units the same day you call with the next available delivery window opening within hours.